CRITERION GRADING
Account Security
Return to Sign InScan this code with Microsoft Authenticator, Google Authenticator, or another authenticator app. Keep this setup key private.
Enter a setup key manually
Emergency Operations Lock
Suspect unauthorized staff access? This blocks staff access immediately, including your session. Only Criterion’s trusted infrastructure administrator can restore access outside Operations.
Protect Your Access
Add a backup authenticator on a separate device before replacing your phone. Staff and dealers must keep at least one authenticator.
Lost access to every authenticator? Contact Criterion Support. We verify your identity before resetting security. A password reset alone does not remove MFA.